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Increased latency and HTTP 500 errors in d.velop documents

04. Mar 2026, 18:00

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▲ Unresolved!

(04. Mar, 21:40) Disrupted - We have identified tenants that were repeatedly active on affected server instances. We currently assume that at least one of these tenants may be contributing to the issue. As a mitigation measure, we are isolating these tenants on a separate cluster to prevent impact on other tenants.

(04. Mar, 20:44) Disrupted - Based on our current findings, the exact number of affected customers is unknown; many customers are impacted, but not concurrently. We are continuing our analysis and apologize for any inconvenience caused.

(04. Mar, 19:30) Disrupted - We are currently experiencing increased response times and HTTP 500 errors in d.velop documents, which may cause requests to fail or take longer than expected.