Experiencing disruptions

Increased latency and HTTP 500 errors in d.velop documents →

Viewing (AWS) Import (AWS) Search (AWS) Administration (AWS)

(04. Mar, 21:40) Disrupted - We have identified tenants that were repeatedly active on affected server instances. We currently assume that at least one of these tenants may be contributing to the issue. As a mitigation measure, we are isolating these tenants on a separate cluster to prevent impact on other tenants.

(04. Mar, 20:44) Disrupted - Based on our current findings, the exact number of affected customers is unknown; many customers are impacted, but not concurrently. We are…

Office-Integration Maintenance on Mar 31 →

On March 31, 2026, there will be maintenance work in Office-Integration between 6:00 pm and 8:00 pm. There may be faulty usage attempts.

Amazon Web Services

Note: This section contains status for our Amazon Web Services-based offering. Status for our Open Telekom Cloud-based offering can be found below.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Operational
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Operational
Process Engine   (?) Process engine for the d.velop cloud platform Operational
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Disrupted
Import   (?) Upload, scanning and import of documents Disrupted
Search   (?) Searching for documents. Disrupted
AI Services   (?) AI services for documents (d.velop pilot) Operational
Administration   (?) Administration of d.velop documents structures Disrupted
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop invoices   (?) d.velop invoices
Invoice Workflow   (?) Invoice workflow for approvals etc. Operational
Invoice Recognition   (?) Invoice recognition Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational

Open Telekom Cloud

Note: This section contains status for our Open Telekom Cloud-based offering. Status for our Amazon Web Services-based offering can be found above.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Operational
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Operational
Process Engine   (?) Process engine for the d.velop cloud platform Operational
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Operational
Import   (?) Upload, scanning and import of documents Operational
Search   (?) Searching for documents. Operational
AI Services   (?) AI services for documents (d.velop pilot) Operational
Administration   (?) Administration of d.velop documents structures Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop sign   (?) d.velop sign
d.velop sign   (?) Document signing Operational
d.velop contracts for M365   (?) d.velop contracts for M365
Contracts   (?) d.velop contracts for Microsoft 365 Operational
Administration   (?) Administration of d.velop contracts for Microsoft 365 Operational
Search   (?) d.velop contracts for Microsoft 365 Operational
d.velop documents for M365   (?) d.velop documents for M365
Administration   (?) Administration of d.velop documents for Microsoft 365 Operational
Center   (?) d.velop documents for Microsoft 365 Operational
Outlook Integration   (?) d.velop documents for Microsoft 365 Operational
Embedded View   (?) d.velop documents for Microsoft 365 Operational
Search   (?) d.velop documents for Microsoft 365 Operational
Note

Please note that it may take a few minutes before new incidents are published. Therefore, if an incidect is not resolved or published within a few minutes you can use the following link to report it to us.

Report an incident

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Incident history (last 30 days)

31. Mar 2026, 18:00

Office-Integration Maintenance on Mar 31  ℹ

On March 31, 2026, there will be maintenance work in Office-Integration between 6:00 pm and 8:00 pm. There may be faulty usage attempts. 04. Mar 2026, 18:00

Increased latency and HTTP 500 errors in d.velop documents

▲ Unresolved! 04. Mar 2026, 07:35

d.velop documents currently unavailable

Resolved
23. Feb 2026, 08:00

Problems with d.velop invoices workflow definition import/export

Resolved
04. Feb 2026, 11:30

Microsoft-Login problems

Resolved

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