Experiencing disruptions

Third-Party Storage Provider Incident Affecting Multiple Services →

Basic Cloud Services (OTC) Identity Management and Login (OTC) Process Engine (OTC) Viewing (OTC) Import (OTC) Search (OTC) AI Services (OTC) Administration (OTC) ERP Integrations (OTC) d.velop sign (OTC) Contracts (OTC) Administration (OTC) Search (OTC) Administration (OTC) Center (OTC) Outlook Integration (OTC) Embedded View (OTC) Search (OTC) d.velop contracts (OTC)

(13. Oct, 22:11) Disrupted - The rollback initiated by T-Cloud Public is currently in progress. Based on the information provided by the provider, we expect to see the first improvements within the next 1-2 hours as the resilience mechanisms built into our services begin to take effect.

T-Cloud Public is gradually restoring the previous certificate across their infrastructure. We currently expect the rollback to be fully completed by tomorrow morning. Based on the current status, we do not…

Amazon Web Services

Note: This section contains status for our Amazon Web Services-based offering. Status for our Open Telekom Cloud-based offering can be found below.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Operational
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Operational
Process Engine   (?) Process engine for the d.velop cloud platform Operational
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Operational
Import   (?) Upload, scanning and import of documents Operational
Search   (?) Searching for documents. Operational
AI Services   (?) AI services for documents (d.velop pilot) Operational
Administration   (?) Administration of d.velop documents structures Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop invoices   (?) d.velop invoices
Invoice Workflow   (?) Invoice workflow for approvals etc. Operational
Invoice Recognition   (?) Invoice recognition Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop contracts   (?) d.velop contracts
d.velop contracts   (?) Contract management Operational

Open Telekom Cloud

Note: This section contains status for our Open Telekom Cloud-based offering. Status for our Amazon Web Services-based offering can be found above.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Disrupted
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Disrupted
Process Engine   (?) Process engine for the d.velop cloud platform Disrupted
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Disrupted
Import   (?) Upload, scanning and import of documents Disrupted
Search   (?) Searching for documents. Disrupted
AI Services   (?) AI services for documents (d.velop pilot) Disrupted
Administration   (?) Administration of d.velop documents structures Disrupted
ERP Integrations   (?) Connectors to third party ERP systems Disrupted
d.velop sign   (?) d.velop sign
d.velop sign   (?) Document signing Disrupted
d.velop contracts for M365   (?) d.velop contracts for M365
Contracts   (?) d.velop contracts for Microsoft 365 Disrupted
Administration   (?) Administration of d.velop contracts for Microsoft 365 Disrupted
Search   (?) d.velop contracts for Microsoft 365 Disrupted
d.velop documents for M365   (?) d.velop documents for M365
Administration   (?) Administration of d.velop documents for Microsoft 365 Disrupted
Center   (?) d.velop documents for Microsoft 365 Disrupted
Outlook Integration   (?) d.velop documents for Microsoft 365 Disrupted
Embedded View   (?) d.velop documents for Microsoft 365 Disrupted
Search   (?) d.velop documents for Microsoft 365 Disrupted
d.velop contracts   (?) d.velop contracts
d.velop contracts   (?) Contract management Disrupted
Note

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Incident history (last 30 days)

13. Oct 2026, 22:00

d.velop connect for Microsoft Dynamics 365 (AWS) Maintenance on Oct 13  ℹ

On October 13, 2026, there will be maintenance work in d.velop connect for Microsoft Dynamics 365 on AWS between 10:00 pm and 11:00 pm. During this time, d.velop connect for Microsoft Dynamics 365 on …

Third-Party Storage Provider Incident Affecting Multiple Services

▲ Unresolved! 08. Oct 2026, 08:35

Higher error rate on document related requests

Resolved
06. Oct 2026, 10:14

Problems searching documents (T-Cloud)

Resolved
28. Sep 2026, 22:00

d.velop connect for Microsoft Dynamics 365 (AWS) Maintenance on Sep 28  ℹ

On September 28, 2026, there will be maintenance work in d.velop connect for Microsoft Dynamics 365 on AWS between 10:00 pm and 11:00 pm. During this time, d.velop connect for Microsoft Dynamics 365 …
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