Experiencing disruptions

Degraded Performance on T‑Cloud Public (OTC) →

Basic Cloud Services (OTC) Identity Management and Login (OTC) Process Engine (OTC) Viewing (OTC) Import (OTC) Search (OTC) AI Services (OTC) Administration (OTC) ERP Integrations (OTC) d.velop sign (OTC) Contracts (OTC) Administration (OTC) Search (OTC) Administration (OTC) Center (OTC) Outlook Integration (OTC) Embedded View (OTC) Search (OTC) d.velop contracts (OTC)

(30. Jun, 16:58) Disrupted - T‑Cloud Public has confirmed a peering issue between AWS and T‑Cloud Public as the root cause of the observed latency and timeouts.

To mitigate the issue, T‑Cloud Public is planning to disable all routing paths via the affected internet service provider. As this change impacts all T‑Cloud Public customers, it requires careful planning and execution. The current goal is to complete this switch within the next 24 hours.

We continue to closely monitor the situation…

d.velop connect for Microsoft SharePoint (AWS) Maintenance on Jul 04 →

On July 4, 2026, there will be maintenance work in d.velop connect for Microsoft SharePoint on AWS between 7:00 am and 8:00 am. During this time, d.velop connect for Microsoft SharePoint on AWS will be temporarily shut down.

Amazon Web Services

Note: This section contains status for our Amazon Web Services-based offering. Status for our Open Telekom Cloud-based offering can be found below.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Operational
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Operational
Process Engine   (?) Process engine for the d.velop cloud platform Operational
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Operational
Import   (?) Upload, scanning and import of documents Operational
Search   (?) Searching for documents. Operational
AI Services   (?) AI services for documents (d.velop pilot) Operational
Administration   (?) Administration of d.velop documents structures Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop invoices   (?) d.velop invoices
Invoice Workflow   (?) Invoice workflow for approvals etc. Operational
Invoice Recognition   (?) Invoice recognition Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop contracts   (?) d.velop contracts
d.velop contracts   (?) Contract management Operational

Open Telekom Cloud

Note: This section contains status for our Open Telekom Cloud-based offering. Status for our Amazon Web Services-based offering can be found above.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Disrupted
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Disrupted
Process Engine   (?) Process engine for the d.velop cloud platform Disrupted
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Disrupted
Import   (?) Upload, scanning and import of documents Disrupted
Search   (?) Searching for documents. Disrupted
AI Services   (?) AI services for documents (d.velop pilot) Disrupted
Administration   (?) Administration of d.velop documents structures Disrupted
ERP Integrations   (?) Connectors to third party ERP systems Disrupted
d.velop sign   (?) d.velop sign
d.velop sign   (?) Document signing Disrupted
d.velop contracts for M365   (?) d.velop contracts for M365
Contracts   (?) d.velop contracts for Microsoft 365 Disrupted
Administration   (?) Administration of d.velop contracts for Microsoft 365 Disrupted
Search   (?) d.velop contracts for Microsoft 365 Disrupted
d.velop documents for M365   (?) d.velop documents for M365
Administration   (?) Administration of d.velop documents for Microsoft 365 Disrupted
Center   (?) d.velop documents for Microsoft 365 Disrupted
Outlook Integration   (?) d.velop documents for Microsoft 365 Disrupted
Embedded View   (?) d.velop documents for Microsoft 365 Disrupted
Search   (?) d.velop documents for Microsoft 365 Disrupted
d.velop contracts   (?) d.velop contracts
d.velop contracts   (?) Contract management Disrupted
Note

Please note that it may take a few minutes before new incidents are published. Therefore, if an incidect is not resolved or published within a few minutes you can use the following link to report it to us.

Report an incident

If you need general support with your d.velop cloud, please a contact our support team.

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Incident history (last 30 days)

04. Jul 2026, 07:00

d.velop connect for Microsoft SharePoint (AWS) Maintenance on Jul 04  ℹ

On July 4, 2026, there will be maintenance work in d.velop connect for Microsoft SharePoint on AWS between 7:00 am and 8:00 am. During this time, d.velop connect for Microsoft SharePoint on AWS will … 29. Jun 2026, 09:51

Degraded Performance on T‑Cloud Public (OTC)

▲ Unresolved! 25. Jun 2026, 19:00

d.velop sign / signme - maintenance on June 25  ℹ

The trust service provider sign-me has announced maintenance work for June 25, 2026, from 7:00 PM to 8:00 PM. The services of other trusted service providers (swisscom, a-trust) will not be affected. 23. Jun 2026, 09:54

Identity Provider (IdP) Experiencing Slow Responses

Resolved
20. Jun 2026, 10:00

smart invoice (AWS) maintenance on June 20  ℹ

On Saturday, June 20, 2026, there will be maintenance work in smart invoice on AWS between 10:00 am and 13:00 am. During this time, smart invoice on AWS will be temporarily shut down.
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