Experiencing disruptions

Signing with d.velop sign not working →

Contracts (OTC)

(12. Nov, 07:00) Malfunction - A fix is being prepared. The App Router release containing the fix is planned for Thursday, November 12, 2026, in the evening. We will confirm once the release is complete and the issue is resolved. (10. Nov, 07:00) Malfunction - After the signing process with d.velop sign has been completed, the signed document is not saved to the contract file.

Amazon Web Services

Note: This section contains status for our Amazon Web Services-based offering. Status for our Open Telekom Cloud-based offering can be found below.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Operational
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Operational
Process Engine   (?) Process engine for the d.velop cloud platform Operational
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Operational
Import   (?) Upload, scanning and import of documents Operational
Search   (?) Searching for documents. Operational
AI Services   (?) AI services for documents (d.velop pilot) Operational
Administration   (?) Administration of d.velop documents structures Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop invoices   (?) d.velop invoices
Invoice Workflow   (?) Invoice workflow for approvals etc. Operational
Invoice Recognition   (?) Invoice recognition Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop contracts   (?) d.velop contracts
d.velop contracts   (?) Contract management Operational

Open Telekom Cloud

Note: This section contains status for our Open Telekom Cloud-based offering. Status for our Amazon Web Services-based offering can be found above.

Basic Services
Basic Cloud Services   (?) Basic cloud services for the d.velop cloud platform Operational
Identity Management and Login   (?) Cloud login, including identity management and single sign-on Operational
Process Engine   (?) Process engine for the d.velop cloud platform Operational
d.velop documents   (?) d.velop documents
Viewing   (?) Viewing of documents (PDF, TIFF, etc.) Operational
Import   (?) Upload, scanning and import of documents Operational
Search   (?) Searching for documents. Operational
AI Services   (?) AI services for documents (d.velop pilot) Operational
Administration   (?) Administration of d.velop documents structures Operational
ERP Integrations   (?) Connectors to third party ERP systems Operational
d.velop sign   (?) d.velop sign
d.velop sign   (?) Document signing Operational
d.velop contracts for M365   (?) d.velop contracts for M365
Contracts   (?) d.velop contracts for Microsoft 365 Disrupted
Administration   (?) Administration of d.velop contracts for Microsoft 365 Operational
Search   (?) d.velop contracts for Microsoft 365 Operational
d.velop documents for M365   (?) d.velop documents for M365
Administration   (?) Administration of d.velop documents for Microsoft 365 Operational
Center   (?) d.velop documents for Microsoft 365 Operational
Outlook Integration   (?) d.velop documents for Microsoft 365 Operational
Embedded View   (?) d.velop documents for Microsoft 365 Operational
Search   (?) d.velop documents for Microsoft 365 Operational
d.velop contracts   (?) d.velop contracts
d.velop contracts   (?) Contract management Operational
Note

Please note that it may take a few minutes before new incidents are published. Therefore, if an incidect is not resolved or published within a few minutes you can use the following link to report it to us.

Report an incident

If you need general support with your d.velop cloud, please a contact our support team.

Contact d.velop support

Incident history (last 30 days)

11. Nov 2026, 11:00

Integration of d.velop documents interface into third-party applications is limited

Resolved
10. Nov 2026, 07:00

Signing with d.velop sign not working

▲ Unresolved! 26. Oct 2026, 10:52

Restricted availability of vlott Postverteilung in certain browsers

Resolved
26. Oct 2026, 08:08

Search Functionality Issues in d.velop documents

Resolved
24. Oct 2026, 11:51

Critical Infrastructure Incident Affecting d.velop Services

Resolved
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